Service At Work.
Able Services solid reputation within the facility service industry has been built on providing “best in class” services at a reasonable cost. Our leadership standing is continually demonstrated in providing our clients with performance measurements, award-winning technologies, benchmarking, and cost innovations that have yielded an average of 20% savings over previous methods.
Critical to our approach at our client facilities is to provide a meaningful measurement process, driving increased visibility over performance, accountability, and continuous improvement strategies. Our approach incorporates the customization of a quality program, tailored to the client’s specific key performance indicators (KPI’s).
Periodic scorecard reviews is a significant part of measuring the success of a facility services program. This practice allows for a healthy flow of information pertaining to our performance against established targets. Open lines of communication and a comprehensive understanding and accountability for all goals and objectives are critical success indicators.
Able Services believes a successful Quality Program focuses on the following areas:
- Cost Performance
- Customer Satisfaction
- Safety Performance
- Operational Delivery
- Quality Compliance
- Continuous Improvement & Innovation